Welcome to Round Lake Animal Hospital (referred to as “RLAH,” “we,” “us,” or “our”). We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://roundlakeanimalhospital.com.pk (the “PORTAL”). Please read this policy carefully to understand how we handle your personal data.

Information We Collect

We may collect various types of information from you, including:

• Personal Information: Such as your name, email address, phone number, and postal address, which you provide when you fill out forms on our PORTAL or contact us.
• Technical Data: Including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information regarding how you use our PORTAL, including the pages you visit, the time spent on each page, and the services you access.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your browsing activities (see our Cookie Policy for more information).

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide and Manage Services: To deliver and manage the veterinary services and products you request.
• Communicate with You: To respond to your inquiries, provide customer support, and send you important updates about our services.
• Improve Our Services: To analyze how you use our PORTAL so we can improve our offerings and enhance your experience.
• Marketing Purposes: With your consent, to send you newsletters, promotional materials, and other information that may be of interest to you.

Sharing Your Information

We may share your personal data under the following circumstances:

• Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as website hosting, data analysis, customer service, and marketing.
• Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the acquiring entity.

Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of the personal data we hold about you.
• Rectification: You have the right to request correction of any inaccurate or incomplete information we hold about you.
• Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Objection: You have the right to object to the processing of your personal data under certain conditions.
• Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Round Lake Animal Hospital
DHA Phase 6, Lahore, Pakistan
Email: info@roundlakeanimalhospital.com.pk
Phone: +92 (123) 456-7890