Legal Information for Round Lake Animal Hospital

 Privacy Policy

At Round Lake Animal Hospital, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data remains confidential and secure.

1. **Information Collection**: We collect personal information such as your name, address, phone number, and email address when you register as a client or schedule an appointment. We may also collect information about your pets, including medical history and treatment records.

2. **Use of Information**: The information we collect is used to provide veterinary services, manage your account, and improve our services. We may use your contact details to send appointment reminders, updates, and newsletters.

3. **Data Security**: We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our systems are regularly updated and monitored to maintain the highest level of security.

4. **Third-Party Sharing**: We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or in the event of a merger, acquisition, or asset sale. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.

5. **Your Rights**: You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at [contact information].

 Terms of Service

Welcome to Round Lake Animal Hospital. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions.

1. **Services**: Round Lake Animal Hospital provides veterinary care for pets, including but not limited to consultations, treatments, surgeries, and preventive care. All services are provided by licensed veterinarians and trained staff.

2. **Appointments**: Appointments can be made online, by phone, or in person. We strive to accommodate your preferred schedule, but please be aware that availability may vary. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance.

3. **Payments**: Payment for services is due at the time of service. We accept cash, credit cards, and debit cards. For your convenience, we also offer payment plans through third-party providers. Please speak with our reception staff for more details.

4. **Prescription Refills**: Prescription refills require approval from one of our veterinarians. Please allow 24-48 hours for processing. Refills can be requested online, by phone, or in person.

5. **Liability**: While we strive to provide the highest standard of care, Round Lake Animal Hospital is not responsible for any adverse outcomes resulting from treatment. By using our services, you acknowledge and accept this limitation of liability.

6. **Changes to Terms**: We reserve the right to update or modify these terms at any time. Any changes will be posted on our website, and it is your responsibility to review them regularly.

 Contact Information

If you have any questions or concerns about our legal policies, please contact us at:

**Round Lake Animal Hospital**

We are committed to ensuring that your experience with us is positive and that you feel confident in the care we provide for your pets. Thank you for choosing Round Lake Animal Hospital.